Trust, Security and Privacy

Built from the ground up for security

Vansah is built with security at its core. Our trust and security philosophy is driven by a deep commitment to our customers and their data. We are ISO/IEC 27001 certified and an Atlassian Fortified App, reflecting our adherence to globally recognized standards for security, privacy, and reliability.

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Security

Vansah is certified to ISO/IEC 27001:2022 for its Information Security Management System (ISMS), covering the design, development, operation, and support of the Vansah platform

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Privacy

Vansah is committed to protecting your privacy, hence we are transparent about the data we collect and how your information is managed across our apps.

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Reliability

Our reliability is underpinned by an ISO/IEC 27001-certified Information Security Management System, ensuring consistent controls, monitoring, and resilience across our operations.

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Frequently Asked Questions

Find the answers you need right here

Is Vansah ISO/IEC 27001 certified?

Yes. Vansah is certified to ISO/IEC 27001 (Registration Number = IC-IS-2601017), the international standard for Information Security Management Systems (ISMS). This certification confirms that we maintain a structured, audited, and continuously improving approach to managing information security risks.

Is Vansah an Atlassian Fortified App?

Yes. Vansah is an Atlassian Fortified App, meeting Atlassian’s enhanced requirements for security, reliability, performance, and support. This designation provides additional assurance for customers using Vansah within the Atlassian ecosystem.

How does Vansah protect customer data?

Vansah protects customer data through a combination of:

  • An ISO/IEC 27001-certified ISMS

  • Strong access controls and least-privilege principles

  • Secure infrastructure and encryption practices

  • Continuous monitoring and vulnerability management

  • Regular security reviews and audits

  • Data Residency to support Atlassian pinned locations

Where is customer data stored?

Customer data is stored on secure, reputable cloud infrastructure AWS/Digital Ocean providers that meet industry-recognized security and compliance standards. Data residency and storage practices are governed by Vansah’s Data Residency, Security and Privacy policies

How does Vansah ensure availability and reliability?

As an Atlassian Fortified App, Vansah meets enhanced reliability and operational requirements. We employ monitoring, redundancy, and tested recovery processes to help ensure service availability and resilience.

How can I ask more questions about Vansah’s security or compliance?

If you have additional questions about Vansah’s security, privacy, or compliance practices, please reach out to us through our support or contact channels. Our team will be happy to provide further information or address specific security and compliance inquiries.

How can you trust Vansah as a product and company?

Vansah is built by Testpoint Corporation Pty Ltd, an Australian company with over 18 years of trusted industry experience. With its head office in Sydney, Australia, and global operations supporting customers worldwide, Vansah delivers enterprise-grade reliability, strong governance, and enduring customer trust.